GENERAL WEBSITE PRIVACY POLICY
SIG plc and SIG Trading Limited (“We”) are committed to protecting and respecting your privacy. This policy (together with our Terms Of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.For the purpose of the Data Protection Act and the General Data Protection Regulations (GDPR) referred to in this policy as (“the Act”), the data controller is SIG plc or SIG Trading Limited of Hillsborough Works, Langsett Road, Sheffield S6 2LW. Our nominated representative for the purpose of the Act is: The Data Protection Manager Signet House 17 Europa View Sheffield Business Park Sheffield, England, S9 1XH Email: [email protected] Changes to our privacy policy Any changes we may make to our privacy policy will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. This policy was last updated March 2018. Purpose and legal basis for processing We will process your data for the purposes detailed in this policy under legitimate business interests, where the processing is not overridden by your data protection interest or fundamental rights and freedoms. The nature of our legitimate interests are direct marketing, web analytics and fraud detection and prevention. Information we may collect from you We may collect and process the following data about you: Information you provide You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Site, search for a product, place an order on our Site, enter a competition, promotion or survey and when you report a problem with our Site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information. Information we collect about you With regard to each of your visits to our Site we may automatically collect the following information:- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- SIG plc or SIG Trading Limited may use Adestra, a third party provider, to deliver email marketing. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-marketing. For more information, please see Adestra’s privacy notice (http://www.adestra.com/privacy-policy/).
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- To provide you with information about other goods and services we offer that are similar to those that you have already purchased
- To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you;
- To notify you about changes to our service;
- To ensure that content from our Site is presented in the most effective manner for you and for your computer.
- To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To improve our Site to ensure that content is presented in the most effective manner for you and for your computer;
- As part of our efforts to keep our Site safe and secure;
- To measure or understand the effectiveness of advertising we send to you and others, and to deliver relevant advertising to you;
- To make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.
Information we receive from other sources
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
- Our Web Hosting service providers;
- Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience;
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.